Your Privacy Is Our Responsibility

1. Introduction

we368 ("we", "our") operates a safe, reliable, and transparent online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information is collected when you use the we368 website (https://we368.bar) and related services, how it is used, how long it is retained, and what rights you have.

By using our platform, you are considered to have given your consent to the terms described in this policy. If you disagree with any part of this policy, please refrain from using the service and contact our support team.

2. Types of Information Collected

we368 collects the following types of information to provide a proper service, protect accounts, and meet legal obligations:

2.1 Information You Provide Directly

• Name, date of birth, and gender
• Email address and contact details
• Password (stored in encrypted form)
• Copies of documents required for identity verification (e.g., national identity card)
• Financial transaction details (deposit and withdrawal amounts, payment method)

2.2 Automatically Collected Information

• IP address and device identification details
• Browser type, operating system, and language preference
• Site usage patterns and navigation logs
• Session duration and page visit information
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of payment verification and fraud prevention, we368 may collect relevant transaction confirmation information from approved payment providers — such as bKash, Nagad, Rocket, Upay, and bank transfer services.

3. Purposes for Using Information

we368 uses collected information only for the following purposes:

• Account management: To handle registration, identity verification, and account security.
• Service delivery: To operate gaming activities, distribute bonuses, and process financial transactions.
• Customer support: To resolve your issues, answer questions, and manage 24/7 live chat and email support.
• Security and fraud prevention: To detect and prevent unauthorized access, suspicious activity, and money laundering.
• Responsible gaming: To monitor excessive play patterns and take supportive action when needed.
• Service improvement: To analyze user experience and improve the quality of the platform.
• Communications: To keep you informed about necessary service-related notices and changes to our policies.

4. Disclosure and Sharing of Information

we368 shares information only in the following circumstances and only to the extent necessary:

4.1 Service Provider Partners

We work with trusted third-party service providers for operations such as payment processing, technical infrastructure, and customer support. These partners may only use the information they receive for the contracted purpose.

4.2 Legal Obligations

Information may be disclosed where required to comply with applicable laws in Bangladesh, court orders, or legitimate requests from government regulatory authorities.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance in such cases, and the protections in this policy will remain in effect.

4.4 With Your Consent

If information needs to be shared for any reason beyond the circumstances above, we368 will obtain your explicit consent.

5. Cookies and Tracking Technologies

we368 uses cookies and similar technologies to keep the website running smoothly and to improve the user experience.

5.1 Essential Cookies

These cookies are necessary for session management, maintaining login status, and security verification. Without them, the platform will not function correctly.

5.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and previous activity patterns.

5.3 Analytics Cookies

Analytics cookies are used to understand which parts of the site are used most and to improve the quality of the service. This information is fully anonymized.

You can disable cookies by changing your browser settings, though this may affect some functionality of the platform.

6. Data Retention and Deletion

we368 retains your information for as long as necessary — that is, while your account is active or for the period required to provide the service.

• Account-related information may be retained for a defined period after account closure for legal, regulatory, or dispute resolution purposes.
• Financial transaction records are retained for the long term in accordance with applicable regulations.
• Analytical data is anonymized and permanently deleted once the retention period has passed.

If you request that your account be deleted, we will action this as quickly as possible unless a legal obligation prevents us from doing so.

7. Data Security Measures

we368 takes industry-standard technical and organizational measures to protect your information:

• SSL encryption: All data transmissions are encrypted using SSL/TLS technology.
• Password hashing: Passwords are never stored in plain text — only encrypted hashes are stored.
• Access controls: Only authorized personnel can access specific data.
• Regular security audits: Audits are conducted regularly to identify system vulnerabilities.
• Data backups: Regular data backups are maintained in a secure, encrypted environment.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We are committed to ensuring the highest level of protection, but users should use strong passwords and keep their account details confidential.

8. Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request at any time to know what information we are collecting and storing about you.

8.2 Right to Rectification

If any of your stored information is incorrect, contact us to have it corrected.

8.3 Right to Deletion

You may request that your personal information be deleted, provided there is no legal obligation to retain it.

8.4 Right to Object to Processing

You may object to your information being used for specific purposes and request that processing be restricted in certain cases.

8.5 Right to Data Portability

You may request your information in a commonly readable format.

9. Protection of Minors

The we368 platform is intended for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is in place during the registration process.

If it appears that a minor's information has been collected by mistake, notify our support team immediately — we will promptly delete that information and close the associated account.

10. Changes to This Policy

we368 reserves the right to update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• A visible notice will be displayed on the website.
• A notification will be sent to your registered email address.
• The "Last updated" date at the top of the policy will be changed.

Continued use of we368 after any changes will be considered your acceptance of the updated policy. If you have any questions about the changes, please contact us.

11. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact the we368 support team through the following channels:

We take every complaint seriously and aim to resolve it as quickly as possible.