we368 FAQ — Answers to All Your Questions

Through the we368 VIP program, a fixed percentage of your net losses each week is returned to your account as cashback. It goes directly into your playing balance — no bonus code or separate claim needed. The higher your tier, the higher the cashback rate.

we368 has three VIP tiers in total. The Bronze tier offers up to 0.5% weekly cashback, Silver tier offers up to 1.0%, and Gold tier offers up to 1.5%. Each tier also comes with additional benefits that reward regular players.

Although no specific turnover threshold is published, reaching Gold tier requires consistent and active play along with ongoing deposit and betting activity. The we368 team reviews the overall activity of each account to decide on tier upgrades. Contact live chat support for more details.

Along with cashback, VIP members enjoy faster withdrawal processing, special promotional offers, and access to dedicated support. Higher tiers (Silver and Gold) are more likely to receive personalised offers. The benefits may grow richer over time.

Yes, if an account stays inactive for a long period or betting activity drops significantly, we368 may re-evaluate the tier. So staying active on the platform regularly is important to keep your tier. Speak to the support team for details on the specific policy.

First, make sure your username and password are typed correctly. Check that Caps Lock is off. If you have forgotten your password, use the "Forgot Password" option. If the problem continues, contact we368 live chat — the support team is ready to resolve it quickly.

Yes, you can update some personal details yourself from your profile settings. However, for important information such as your registered mobile number or date of birth, you may need help from the support team. Keeping your identity details accurate avoids any complications with withdrawals.

With security in mind, we368 recommends using a strong password. Generally, at least 8 characters including uppercase and lowercase letters along with at least one number or special character makes a password strong enough. Avoid easily guessable passwords entirely, such as your date of birth or "123456".

To open an account at we368, go to the registration page and fill in the required details. Sign-up is completed easily with a valid mobile number and a unique username. Please note this platform is for people aged 21 and above only. Each person is allowed one account only.

Generally a username cannot be changed after registration, as it serves as the permanent identifier for the account. So choose a preferred username carefully at the time of registration. In exceptional circumstances you can speak to the support team.

The minimum amount for each withdrawal from we368 is ৳1,000. Requests for less than this amount are not processed. So before withdrawing, make sure your account has a balance of at least ৳1,000.

Yes, we368 always recommends withdrawing to your own bKash, Nagad, or Rocket account registered in your name. Withdrawal requests to someone else's wallet or an account under a different name are generally not approved. The same rule applies to bank transfers — you can send to your own account at any major Bangladeshi bank such as Sonali Bank, Dutch-Bangla Bank, or Islami Bank.

Typically, after a withdrawal request is approved, the money arrives in your bKash, Nagad, Rocket, or Upay account within 15 minutes to 2 hours. Bank transfers may take a little longer. If there is any delay, contact the support team.

Yes, we368's payment system runs 24 hours a day, 7 days a week. Withdrawal requests can be made at 3 AM or on Fridays and Saturdays, and they are generally processed within the same 15 minutes to 2 hours. However, in special circumstances there may be a slight delay.

The wagering requirement for the we368 welcome bonus is 10 times the bonus amount. For example, if you deposit ৳1,000 you will receive a ৳2,000 bonus — after completing ৳2,000 × 10 = ৳20,000 in bets, winnings earned from the bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the deposit.

Yes, the we368 support team is able to assist in both Bengali and English. Full support in Bengali has been ensured with Bangladeshi players in mind. So you do not need to worry about speaking in English.

For a faster resolution, have this information at hand before contacting support: your registered username or mobile number, a brief description of the issue, the approximate time the problem occurred, and if applicable, the transaction reference number or a screenshot. This helps the support team resolve things more quickly.

You can reach we368 support in two ways. First, live chat — chat directly on the website for instant assistance. Second, email — if you want to send a detailed description of the issue, write to [email protected]. Both channels are active in Bengali and English.

we368 support is available 24 hours a day, 7 days a week. Whether it is night or early morning, a public holiday or a regular day — you can speak with a support agent on live chat at any time. Requests can also be sent by email at any time.

Absolutely. The we368 support team helps with pages not loading, games stopping mid-session, or any other technical issue. Give them a description of the problem and a screenshot on live chat, and they will try to resolve it quickly. Your balance and progress remain safe while the issue is ongoing.